Versitex of America, Ltd. reserves the right to charge a 10% restocking fee on all returns. Please add info@versitex.com to your friends list. If you don't find order confirmations or other emails from us please check your spam filter trap. Stock orders for Finished Rods, Components, Supplies, Equipment, Fishing Line and Training Materials should ship in 2 to 3 days. Custom Rods should be built and shipped within 4 to 6 weeks.